Streetcorewear Comprehensive Return and Refund Policy

1. Our Commitment to Your Satisfaction

At Streetcorewear, located at https://streetcorewear.shop, we recognize that the perfect fit and feel are essential when it comes to women's fashion. We strive to provide garments that empower and inspire confidence. However, we understand that occasionally a selection may not meet your expectations or fit quite right once it arrives.

This Return and Refund Policy has been established to ensure that your post-purchase experience is as seamless and professional as your initial shopping experience. We offer a generous and transparent return framework designed to give you peace of mind with every order.

2. Policy Overview and Primary Timelines

To ensure absolute clarity, the following table outlines the core parameters of our return and refund process. At Streetcorewear, we eliminate the complexity and hidden costs often associated with online returns.

Table 1: Return and Refund Summary

3. The 60-Day Return Window

We understand that life is busy and that you may need time to decide if a new addition to your wardrobe is exactly what you wanted. Consequently, Streetcorewear provides a 60-day return window.

This 60-day period commences on the exact date the shipping carrier (USPS, UPS, or FedEx) records the package as "Delivered" to your address. To be eligible for a return, the request must be initiated or the package postmarked within this 60-day timeframe. Any requests made after this period will, unfortunately, not be eligible for a refund or exchange.

4. Eligibility Criteria for Returns

To maintain the high standards of our collection and ensure the hygiene and quality of our inventory for all customers, we require that returned women's clothing meets the following criteria:

• Original Condition: Items must be in the same condition that you received them—unworn, unwashed, and unused.
• Tags and Packaging: All original brand tags, size labels, and hygiene seals must remain securely attached to the garment.
• No Alterations: Items that have been tailored, hemmed, or altered in any way cannot be accepted.
• Cleanliness: Items must be free from makeup stains, deodorant marks, perfume scents, pet hair, or any smoke odors.

Note: Streetcorewear reserves the right to refuse a return if the item shows visible signs of wear or damage that occurred after delivery.

5. A "No Fee" Guarantee

Transparency is a core value of Streetcorewear. We believe that you should not be penalized for an item that didn't work out.

No Restocking Fees: We do not charge any administrative or restocking fees for processing your return.

Free Return Shipping: Streetcorewear covers the cost of return transportation. When your return is authorized, we will provide you with a pre-paid shipping label at no cost to you.

6. The Step-by-Step Return Process

1. Initiate Request: Send an email to [email protected] with your order number and the specific items you wish to return.
2. Authorization: Our support team will review your request within 24–48 business hours. Once approved, you will receive a pre-paid return shipping label and a Return Merchandise Authorization (RMA) form via email.
3. Prepare the Package: Place the item securely in its original packaging (or a similarly protective mailer). Include the RMA form inside the package to ensure our warehouse team can identify your order immediately.
4. Affix Label and Ship: Attach the pre-paid label to the exterior of the package, ensuring any previous shipping labels are covered or removed. Drop the package off at the designated carrier location (USPS, UPS, or FedEx as indicated on the label).
5. Tracking: We recommend retaining the drop-off receipt provided by the carrier for your records until your refund has been fully processed.

7. Refund Processing and Timeline (12 Days)

Once your return package arrives at our Anchorage facility, it undergoes a formal quality control inspection. This process ensures the items meet the eligibility criteria outlined in Section 4.

The 12-Day Guarantee: Once the inspection is complete and the return is officially "Accepted," we will process your refund within 12 business days.

Table 2: Refund Disbursement Timeline

The refund will be credited back to the original payment method used during the initial purchase (e.g., the specific Credit Card, Debit Card, or PayPal account). Please note that while Streetcorewear releases the funds within this 12-day window, your individual financial institution may require additional time to reflect the transaction on your statement.

8. Damaged, Defective, or Incorrect Items

While we maintain rigorous quality control, we acknowledge that errors can occur. If you receive a garment that is defective, damaged in transit, or if you received the incorrect size or style: Please notify us at [email protected] within 48 hours of delivery. Include clear photographs of the defect or the incorrect item received. Streetcorewear will prioritize these cases, providing an immediate replacement (if in stock) or a full refund, including original shipping costs.

9. Exchanges

The fastest way to ensure you get the size or color you desire is to return the item you have and make a separate purchase for the new item. Once we receive your return, we will process the refund for the original item within the 12-day window. This prevents you from having to wait for the return to be processed before securing a high-demand item that may sell out.

10. Non-Returnable Items

For health and hygiene reasons, certain items are strictly non-returnable: Final Sale items (specifically marked on the product page), Intimate apparel or swimwear where the hygiene seal has been removed, and Gift cards.

11. Order Cancellations

If you wish to cancel an order, you must contact us at [email protected] within the handling window (before 5:00 PM AKST). Once an order has been packed and a shipping label has been generated, the order can no longer be canceled. In such cases, you must follow the standard return process after the package arrives.

12. Contact and Support Information

Store Name: Streetcorewear

URL: https://streetcorewear.shop

Customer Support Email: [email protected]

Operational Address: 3512 Wesleyan Dr, Anchorage, AK 99508, United States

Business Hours: Monday - Friday, 8:00 AM - 5:00 PM AKST

Final Note: By making a purchase at Streetcorewear, you agree to the terms laid out in this Return and Refund Policy. We reserve the right to update this policy at any time to stay compliant with local regulations and to improve our service standards. All updates will be posted directly to this page.